The use of handhelds at the POS enables a new quality of customer relationship management. Because sales personnel have access to the CRM database regardless of location, they can respond flexibly to customers at any time and provide them with optimal advice based on their saved preferences and purchase history.
The salespeople have access to the virtual shelf extension and no longer have to leave the customer alone to check the stock in the warehouse. The system displays the complete inventory of your store, any other stores, and the central warehouse. Detailed product information and cross-selling articles are also available. This transparency and flexibility offers considerable added value in day-to-day business.
Another advantage is the delivery service. If a customer does not fit an article, the desired size can be requested. The sales staff will then be informed by means of a push message. The advantage over a standard tablet is that it uses durable industrial hardware with a reliable, integrated scanner.
This form of sales support is particularly suitable for large sales areas in order to be even closer to the customer. Personal and close customer contact at the highest level at the digital POS in the stationary retail trade!
We would be delighted to send you more information about our products and conditions.
Phizzard GmbH Am Studio 2a 12489 Berlin - Germany Tel.: +49 30 208480 220 E-Mail: firstname.lastname@example.org